- The guarantee is valid from the date of purchase mentioned in the special box on the guarantee form, as well as in the legal proof of purchase.
- The guarantee is valid only with the presentation of the guarantee form and the legal proof of purchase.
- Before delivering a PC for repair, the customer must have backed up his data and deleted confidential or personal information.
- The repair will be done in the technical facilities of Paradise Technology, with the presentation of the device during working days and hours.
- In case of inability to repair the defective product, Paradise Technology replaces it with another of the same or similar technical specifications or a different manufacturer.
- The manner and costs of transportation to and from the technical support points of Paradise Technology as well as the possible insurance of the devices is the choice and responsibility of the customer.
- The time of completion of the repair of Refurbished & Grade A, B, C desktops and laptops is decided exclusively by Paradise Technology. After 15 days Paradise Technology undertakes to give the customer a product for temporary replacement until the completion of the repair.
- Repair or replacement of the product is the absolute choice of Paradise Technology. Replaced spare parts or products are owned by him.
- This warranty does not cover consumables (eg diskettes, CDs, batteries, cables, etc.)
- This warranty applies only to the fixed or laptop unit and not to any peripherals such as mice, keyboards, monitors, printers, etc.
- Problems arising from the computer operating system are not covered by this warranty. Also, problems caused by viruses are not covered.
- Paradise Technology does not warrant or guarantee any products or computers on which illegal copies of operating systems or programs have been installed or used.
- Paradise Technology technicians are not obliged to make any material replacement, within the framework of the product warranty and if their warranty is valid, unless they are shown the original receipt or the purchase invoice of the material to be replaced.
- Paradise Technology is not obliged to repair damage to PCs and other materials that have not been purchased from Paradise Technology stores and / or are out of warranty, whether the damage was mentioned above, or occurred during its repair or presence. technician.
- In case the product has not been purchased from the Paradise Technology store or is out of warranty, any repair / replacement is done at the sole responsibility and expense of the customer.
- Paradise Technology is not responsible for the installation, configuration, restoration and side effects of accounting, tax and other programs which it does not trade.
- Products that remain repaired in the service of the store beyond 15 days from the notice of the customer, are charged with storage costs.
- The maximum liability of Paradise Technology is expressly limited to the price paid for the product or the cost of repairing or replacing any part of the PC that is not operating properly and under normal conditions.
- Paradise Technology shall not be liable for any damages caused by the product or by product malfunctions, including lost revenue and profits, special, deposit or positive losses, and shall not be liable for any claims raised by or by third parties. on behalf of third parties.
- Upon receipt of this guarantee, the customer unconditionally accepts its terms.
What does the guarantee of fixed and portable PC Refurbished & Grade A, B, C cover?
- Refurbished & Grade A, B, C desktops are covered by a 2 year warranty and Refurbished & Grade A, B, C laptops have a 1 year warranty.
- For the 1st year of warranty of fixed computers Refurbished & Grade A, B, C there is a guarantee of spare parts & work
- The time of completion of the repair of Refurbished & Grade A, B, C products is set at 7 days if there is the necessary spare part. After 15 days Paradise Technology undertakes to give the customer a product for temporary replacement until the completion of the repair.
- The battery and power supply of the Refurbished & Grade A, B, C laptop are not covered by warranty or can have up to 6 months warranty.
- The specifications for the laptop screen stipulate that the presence of up to (3) three infinitesimal dark or light dots (pixels) in this type of screen, is completely normal and does not cause repair or replacement of the screen.
What does not guarantee the fixed and portable PC Refurbished & Grade A, B, C
- It does not cover software problems, viruses, or operating system problems
- Problems with peripherals such as printers, monitors, keyboards, mice, cables, etc.
- It does not cover transportation costs to and from Paradise Technology facilities.
- Damage caused by misuse such as wear, fall, spillage, broken or damaged plastic parts, etc.
Data and loss
- Before delivering a unit for repair, the customer must have made backups (Backup) of his data and have deleted data of a confidential or personal nature.
- In the event of a hard drive failure, Paradise Technology is obliged to replace the defective hardware, which automatically means loss of the stored files and software without the company being responsible for them.
- The customer is solely responsible for the security and safekeeping of his data, as well as for their restoration and reinstallation at any time and for any reason and cause. The company will not be responsible for retrieving and reinstalling programs or data other than those originally installed during the construction of the PC.
- The company is not responsible for the stored data (data, files, programs) on the magnetic, magneto-optical or optical media, as well as for any direct, indirect, additive or detrimental damage resulting from their loss. The storage and storage of data is the sole responsibility of the customer.
The warranty automatically expires in the following cases:
- When the product is operated by a person not authorized by the company.
- When the damage results from poor wiring, accident, fall, vibration, exposure to extreme temperatures, humidity or liquid spillage.
- When the product is subjected to physical or electrical stress.
- When the device number or markings on the device have been altered, removed or damaged.
- When the product is used in a manner not specified by the manufacturer or in an environment unpredictable for the manufacturer.
- When the problem is due to programs (eg viruses, over clocking programs) that alter the functional characteristics of the device.
- When the manufacturer’s maintenance procedures are not followed.
- There is no guarantee or protection against damage caused by incorrect installation or use.
- There is no guarantee or protection for Third Party Products, Software and Upgrade Hardware.
